Voice agent product
Orelis
A focused inbound voice-agent offer for service businesses. Faith answers routed calls, qualifies the request, and prepares a booking request, structured summary, or human handoff.
The customer problem
High-ticket service businesses lose opportunities when inbound calls go unanswered or qualification and handoff details are inconsistent.
Turns missed-call risk into a clear intake, qualification, and handoff workflow that a service business can evaluate from a real example call.
What I built
A product workflow that makes the next decision clearer.
- Designed a clear caller journey from greeting through qualification and next step.
- Kept the experience focused on business outcomes instead of generic chatbot features.
- Created a branded product surface that can be adapted to different service categories.
- Made human escalation and operator handoff part of the workflow rather than an exception.
Working flow
From input to controlled action
- Answer the inbound request
- Capture contact and service details
- Qualify urgency and fit
- Prepare a booking, summary, or operator handoff
- Give the business a consistent follow-up record
Inspectable evidence
What works in the current build
- Public product site with Faith as the primary example assistant
- Listen-only 1:44 example call with identifying details redacted
- Visible setup-call CTA and handoff summary pattern
- Public boundary language for providers, workflow approval, and results
Operating boundary
What this case study does and does not claim
Orelis is a public commercial demo. Production telephony, CRM integrations, uptime, booking behavior, and customer outcomes depend on the final provider setup and tested workflow.
Available for custom voice-agent builds and commercial implementation discussions.
Relevant problem?
Build the version your customers can actually test.
Share the current workflow, user, and business constraint. I will tell you where I would start.
Discuss a related build